Free Shipping to Hong Kong applies to all orders over HKD1,000.
Free Shipping to Hong Kong does not apply to sale/discounted items.
All orders will be shipped using the following delivery service:
A tracking number is provided for all orders. For an up-to-date status of your order, you can enter the tracking number that we have provided in the DHL, FedEx, or S.F. Express or TNT website.
Hong Kong orders using our standard shipping method will not have a tracking number.
Delivery Time & Shipping Fee
Order will be processed within 1-2 business days if orders placed before 10:00am Monday to Friday (Hong Kong time)
Goods will be dispatched on regular working days (Monday to Friday Hong Kong time). Orders placed Friday evening, Saturday, and Sunday will be processed on Monday morning.
Estimated transit time after dispatch & shipping fee:
– Free shipping for orders over HKD 1,000 (Estimated up to 1-2 business days)
– HKD 50 for all orders under HKD 1,000 (Estimated up to 1-2 business days)
China & Macao
HKD 150 for all orders (Estimated up to 2-3 business days)
Most of the Asia Pacific Countries
HKD 200 for all orders (Estimated up to 2-4 business days)
HKD 250 for all orders (Estimated up to 3-7 business days)
If you refuse a shipment from Coeconcept.com, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Coeconcept.com. This amount will be deducted from your merchandise refund.
Import Taxes & Duties
Please be advised that import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the regarding destination.
Payment of these charges and taxes is the responsibility of the recipient and will not be covered by Coeconcept.com. For further details of charges, please contact your local customs office.
In some occasions packages may be delayed due to custom clearance.
Customs & Regulations
Customers should check local postal regulations for restricted items, as Coeconcept.com cannot be held liable for any items that are not accepted into the regarding country.